• NetGenium s.r.o.

    Tel: +420 242 441 548
    Identification number: 27092381
    Tax ID: CZ27092381
    The company is registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Entry 95657

  • Contact address

    Za Zámečkem 1037/1b Prague 5
    158 00
    Czech Republic

    Šimkova 1224/2b Hradec Králové 3
    500 03
    Czech Republic

  • Registered office

    Za Zámečkem 1037/1b Prague 5
    158 00
    Czech Republic

  • Where your data is hosted

    NET Genium Online portals run in data centres within the European Union, and each portal has its own separate database.

    We are a company based in the European Union, so your data stays within the EU legal framework. Sales and support communicate in English.

Write to us. The reply comes from someone who knows the platform.

Sales and contracts

Pricing, quotations, a full installation on your own server, contractual and invoicing questions.

info@netgenium.com

Technical support

Operation, faults and questions about the platform. What to include in your message is described on the Support page.

support@netgenium.com

A technical question is usually answered straight away by the AI assistant and the guides in the Documentation. If something is not working, the Service status shows whether the outage is on our side — if it is, we already know about it and you do not need to report it. Guaranteed response times are not part of the license; they are agreed separately as a paid level of support.

You can also try NET Genium without us — one user free of charge, with no time limit, no payment card and no installation.

Create a portal

Do you want to deliver NET Genium to your own customers? The terms and the toolset for implementers are described in the Partner programme.