We provided a solution allowing complete management of postal delivery quality tests across the Czech Republic. Every quality test entails planning routes for several hundred electronic test letters covering all parts of the Czech Republic.
System for assessing delivery quality
The electronic test letters are posted at post offices or in post boxes. Data on their position and rough handling can be sent online en route, or the routes of the test letters can be analyzed after delivery is completed. The NET Genium application automatically detects problem areas where a test letter remained for an extended period.
This solution consists of ITC806 electronic test letters, which gather and send data on their position and rough handling en route to their destination. The NET Genium application analyzes the data as it comes in and creates maps to track movement and a graph to show vibrations from rough handling.
Implemented functions and modules
- Records of electronic test letters
- Planning routes for test letters
- Receiving data after the measurement ends or during it (online)
- Analysis in maps and in a vibration graph
- Management and analysis of delivery errors found – corrective and preventive measures
Project results
- Delivery quality tests across the whole Czech Republic managed in a single application
- Delivery assessed in real time thanks to test letters reporting their position online
- Automatic detection of problem areas where a test letter remained for an extended period
Partners
The system for assessing delivery quality was created in cooperation with Secar Bohemia a.s., which supplied the electronic test letters.
Basic characteristics of the company
Česká pošta is one of the largest employers in the Czech Republic.
- Website:
- www.ceskaposta.cz
- Field of activity:
- Postal services
- Launched:
- 2016
- Implemented solution:
- Online assessment of delivery quality
“We can track the position of the new electronic test letters in order to assess delivery quality in real time.”