Electronic Mailboxes
NET Genium secures communication with electronic mailboxes and inbound messages from Slovak government bodies in an internal system. The application is certified by the National Agency for Network and Electronic Services (NASES). Inbound messages are sorted in the application manually or automatically by department and passed on to the responsible parties for processing. The application supports teamwork between users in answering messages. Replies are approved in the application using pre-defined procedures. The message lifecycle ends with archiving and shredding.
Implemented functions and modules
- Communications interface for electronic mailboxes
- NASES Certification
- Receiving messages
- Timestamps for inbound messages – electronic archive
- Defining workflow for processing messages
- Automatic sorting of inbound messages
- Supports teamwork in processing messages
- Archiving and shredding of messages in compliance with the National Archive requirements
Basic characteristics of the company
Komerční banka a.s. is the parent company of KB Group with commercial activities in the Czech Republic and Slovakia. It belongs to international group Société Générale, one of the leading banking groups in Central and Eastern Europe. The “Electronic Mailbox” application was supplied for the foreign branch of Komerční banka in Slovakia.
- Website:
- www.kb.sk
- Field of activity:
- Provision of banking services
- Launched:
- 2017